Receipt Scanner

Receipt Scanner enables businesses to capture offline purchases and convert them into loyalty transactions through a simple receipt submission process. Using AI-powered OCR technology, customers can upload a photo of their receipt directly through your loyalty experience, while Loyale automatically extracts transaction details and routes submissions through a structured approval workflow.

✅ What's New

Capture Offline Purchases

Allow customers to submit receipts from eligible purchases directly through your loyalty programme.

This creates a seamless way to reward purchases that occur outside of integrated point-of-sale systems while ensuring every transaction can be tracked and linked to a customer profile.

AI-Powered Receipt Processing

Receipt Scanner uses AI and OCR technology to detect receipt information and automatically extract key purchase details, reducing manual processing and speeding up transaction creation.

Structured Receipt Workflow

Every receipt moves through a clearly defined processing pipeline, giving your team full visibility into its status and progress.

Available statuses include:

• Pending – Receipt submitted and awaiting processing.

• Failed – No receipt could be detected in the uploaded image.

• Incomplete – Receipt detected but some information requires review.

• Complete – All required data has been successfully extracted.

• Finalised – Receipt has been converted into a loyalty transaction.

Manual Review Tools

When additional validation is required, agents can review submissions, verify extracted information, update missing details, and approve receipts directly from the back office.

Automatic Transaction Creation

Validated receipts can automatically generate loyalty transactions, helping businesses reward customers faster while reducing administrative effort.

⭐ Why It Matters

Not every purchase happens through an integrated system.

Receipt Scanner helps businesses bridge the gap between online, in-store, and third-party purchases by providing a simple way to capture transaction data that would otherwise be missed.

This means:

• More qualifying purchases can be rewarded

• Increased loyalty programme participation

• Reduced manual processing effort

• Better visibility of customer purchase behaviour

• Greater flexibility when running campaigns and promotions

⚙️ Key Configuration Options

Receipt Scanner includes configurable controls to suit different programme requirements:

• AI-powered automatic receipt processing

• Manual approval workflows

• Automatic transaction creation

• Receipt age validation rules

• Custom receipt processing conditions

• Flexible approval and validation settings

ℹ️ Common Use Cases

FMCG Promotions - Reward customers for purchasing participating products regardless of where they shop.

Pharmacy & Healthcare Programmes - Capture purchases from partner pharmacies and healthcare outlets without requiring direct system integrations.

Retail Reward Campaigns - Allow customers to earn rewards from promotional purchases by submitting proof of purchase through a receipt.

Brand Activation Campaigns - Verify purchases during competitions, seasonal promotions, and limited-time reward campaigns.

Receipt Scanner is available within Loyale and can be configured to support a wide range of receipt-based loyalty, reward, and promotional programmes.